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ASSIST DIR, CORPORATE PAYROLL
Job Title: ASSIST DIR, CORPORATE PAYROLL
Job Code: 2026
FLSA: E
Job Level: 15
Revised Date: 06/30/2023
Job Family: JF 28
Occupational Summary
Provide support to the Director of Corporate Payroll in the development, preparation, training, and implementation of all payroll related processes and initiatives (policies, procedures, reports, applications). The position is directly responsible for oversight of the Operations and Customer Service functions within the organization.
Work Performed
Responsible for managing daily activities of Corporate Payroll office to ensure stringent payroll-processing deadlines and customer service inquiries are met.
Determine procedures to ensure all reporting of deductions, taxes and other informational returns required for compliance are completed accurately and timely.
Direct the staff responsible for operations and customer service functions to ensure compliance with policy and procedures and addressing payroll related inquiries.
Advise the Director on policy changes to ensure compliance.
Determine procedures to ensure all employees at the university are paid promptly and accurately.
Develop various communications for distribution to Departmental Heads, Departmental Payroll Representatives regarding payroll deadlines, business process changes, etc.
Determine needs for control reports to ensure compliance with procedures.
Supervise various personnel actions including but not limited to hiring, promotions and transfers. Implement corrective actions immediately upon identification of issues.
Assist the Director of Financial Training by providing SME advice on all payroll related training for accurate and up-to-date information.
Work with the offices of Human Resources, Benefits, Legal Counsel, Corporate Tax, Accounts Payable and Employee Travel & Reimbursement as necessary in maintaining operations and ensuring accurate and timely payments.
Serve as a resource expert to administrative and professional personnel to effectively address/resolve matters related to payroll processing and time reporting activities.
Assist in the coordination of calendar year-end activities that incudes timely and accurate loading of files, creation of tax statements, system testing and notifications.
Conduct regularly scheduled staff meetings that address unit issues including: new and/or updated policies, mandates and procedures applicable to payroll processing activities; training; workloads; and areas of concern/other issues.
Serve as Department Head in the absence of the Director.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education/Training
A Bachelor's Degree in Business Administration, Accounting or related field is required.
Experience
Work requires 5 years of progressive experience managing payroll operations in a large, complex environment, preferably in higher education.
A master's degree in a business-related field may be substituted for 2 years experience.
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
