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TAMS CLIENT ENGAGEMENT DIRECTOR
Job Title: TAMS CLIENT ENGAGEMENT DIRECTOR
Job Code: 2166
FLSA: E
Job Level: 15
Revised Date: 04/01/2018
Job Family: JF 28
Occupational Summary
Plan and manage a comprehensive and diversified marketing program to maximize sales; assist Director in developing policies and procedures; supervise marketing staff.
Work Performed
Develop and implement a sales network to increase distribution; secure sales firms or persons to represent the organization in designated, regional markets; direct overall strategies for representatives; provide representatives with necessary information and materials to increase sales.
Develop, plan and implement an overall promotional and advertising program to include writing copy, preparing description of books and journals for various brochures and catalogs and planning advertising campaigns.
Develop, plan and implement special promotional programs to publicize and promote the organizations products; arrange for media coverage as appropriate; schedule exhibits at relevant meetings and conventions; coordinate other special or commemorative events.
Prepare seasonal and special brochures and catalogs for distribution.
Make recommendations to staff regarding potential marketability of individual products; advise Business Manager on proposed prices.
Conduct studies to identify trends to maximize effectiveness of marketing efforts; research targeted markets and evaluate strategies to identify potential customers.
Prepare standard contracts between sales representatives and the organization outlining all appropriate and pertinent information.
Assist the Director in various administrative functions including, but not limited to, recommending policy and procedure, and representing the organization at specified meetings and conventions.
Prepare reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.
Recommend various personnel actions including but not limited to hiring, work assignments, performance appraisals, promotions and disciplinary actions; train and develop employees and monitor performance.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.
Experience
Work generally requires six years of experience in public relations, marketing, sales and promotions, media, advertising or a related field to acquire skills necessary to manage a comprehensive and diversified marketing program.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
