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COMMUNICATIONS ANALYST
Job Title: COMMUNICATIONS ANALYST
Job Code: 2197
FLSA: E
Job Level: 10
Revised Date:
Job Family: JF 08
Occupational Summary
Analyze and coordinate the installation, maintenance and planning of computer networks; serve as technical user liaison regarding network communications.
Work Performed
Analyze and coordinate the installation, maintenance and planning of computer networks; serve as a technical user liaison regarding network communications.
Evaluate, test and recommend new data communication hardware and software.
Maintain interface with vendor representatives to resolve software and hardware problems.
Prepare and maintain procedure manuals and documentation for internal use.
Develop and conduct training for staff in the installation, operation, and maintenance of network communication equipment. Develop and maintain network software for use with personal computers and mainframe/personal computer interaction.
Maintain liaison with representatives of other University data processing operations, professional organizations and equipment manufacturers to ensure utilization of current principles and techniques.
Participate in the development of long range planning for new and ongoing network communication projects.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires an Associates Degree in Data Processing.
Experience
Two years of experience in network communications or related experience. A Bachelor's degree in Computer Science or Engineering may be used to offset this experience requirement.
OR AN EQUIVALENT COMBINATION OF EDUCATION AND/OR EXPERIENCE.
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
