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COORD, QA & COMPLIANCE

Job Title: COORD, QA & COMPLIANCE
Job Code: 2228
FLSA: E
Job Level: 13
Revised Date: 08/01/2023
Job Family: JF 05

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Occupational Summary

Perform a variety of duties associated with the departmental Quality Assurance Program to include the collection and analysis of data, the development of policies and procedures, and the orientation and training of departmental staff in quality assurance policies and procedures.

Work Performed

Perform a variety of complex and independent activities involved in the collection, analysis, documentation and interpretation of data related to departmental quality assurance, quality control, safety management and compliance with federal and state regulations.

Evaluate and interpret collected data and prepare written reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.

Develop forms and procedures to track and compile information and apply appropriate data analysis techniques; maintain computerized patient data base for tracking quality assurance statistics.

Confer with the Director of Quality Assurance and Compliance Affairs in the design and review of reporting procedures to serve the purposes of quality assurance; determine the validity and appropriateness of quality assurance criteria and measures utilized by the department; make appropriate recommendations to the medical staff.

Maintain liaison with hospital and departmental laboratories as well as related administrative departments; represent the department on various quality assurance audit and review committees.

Plan and conduct in service orientation and education for supervisors and employees pertaining to departmental quality assurance policies, procedures and documentation requirements; conduct lectures for medical technology students.

Stay abreast of new developments in the field of Quality Assurance and Quality Control; recommend new policies and revise existing policies/procedures for compliance standards.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level

Education/Training

Work requires a bachelor's degree in a science or related field to acquire the appropriate cognitive, communicative and statistical reporting skills.

Experience

Work requires two years of experience in clinical laboratory analysis, clinical laboratory quality assurance or related position. A related master's degree may offset years of experience on a 1:1 basis.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills

N/A


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.


Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.