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MANAGER, ORGANIZATIONAL LEARNING
Job Title: MANAGER, ORGANIZATIONAL LEARNING
Job Code: 2270
FLSA: E
Job Level: 15
Revised Date: 11/01/2011
Job Family: JF 28
Occupational Summary
The Manager, Organizational Learning oversees and directs the development, deployment and management of all Duke Clinical Research Institute (DCRI) training initiatives within the organization, including overseeing technical and required regulatory training programs. Analyzes organization training needs and facilitates formal and informal presentations to senior management, and other internal groups as appropriate. Develops and manages client relationships and serves as an expert in area of expertise.
Work Performed
Facilitates and ensures development and delivery of DCRI / DTMI training programs.
Manages departmental budget in collaboration with department leader to ensure deliverables are met in a fiscally responsible manner.
Oversees all training programs to ensure regulatory and clinical trial specifications are met.
Collaborates with senior leadership to identify strategic consulting and training needs, course design, development and delivery methods.
Provides management oversight of static classroom and eLearning course offerings and identifies external resource consultants for leadership, writing, site start up work and clinical research monitoring best practices.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification.
Each Organizational Learning Consultant level is responsible for the job responsibilities at their level as well as the job responsibilities for the Learning Consultant levels below it.
This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires a Master's degree. Coursework or certification in instructional systems design, training delivery, and/or HPI (Human Performance Improvement) is highly desired.
Experience
Requires a minimum of 10 years directly related professional level Human Resources training and/or management consulting.
Experience designing and delivering online and classroom training.
Experience managing the work of others, leading small teams, and representing their function on and coordination with cross functional teams is preferred.
A reviewable portfolio of training deliverables is desired.
Familiarity with applicable regulations and guidance and industry standards (i.e. CDISC, ICH, 21 CRF, etc.).
Working knowledge of and experience applying GCDMP.
Skills
Proficiency in Adobe Presenter and other online training tools Strong analytical and problem solving skills.
Ability to manage multiple projects concurrently & to independently set priorities.
Strong communication skills an interdisciplinary team setting.
Ability to use interactive computer programs and quickly learn new applications
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
