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GENERAL MGR, BUSINESS & SATELITE OPS
Job Title: GENERAL MGR, BUSINESS & SATELITE OPS
Job Code: 2383
FLSA: E
Job Level: 15
Revised Date: 12/01/2025
Job Family: JF 28
Occupational Summary
Provide administrative management functions, including finance, budget, personnel, space and facilities planning, and policy interpretation for Duke Stores, including oversight of book operations and office equipment installation, and equipment support services
Work Performed
Plan store and departmental operational budgets by analyzing operating needs, projected revenue, and expenseson both short- and long-term.
Prepare and manage capital expense budget as required.
Maintain interface with departmental personnel to coordinate activities to ensure adequate manning, space, and facilities; coordinate purchasing, maintenance, and renovation activities for the department.
Direct the overall activities of the staff supporting office equipment installation and services and the book operations area.
Develop policies and procedures to monitor, operate and oversee the office equipment support staff, and book operations area.
Serve as Stores liaison with Accounts Payable and AFO to ensure that invoices are processed and paid in a timely fashion.
Serve as departmental liaison with administrative and professional personnel concerning University policies and procedures, personnel administration and budgetary preparation and control.
Prepare reports and analyses to include financial reports, setting forth progress, adverse trends, and appropriate recommendations and conclusions.
Oversee the physical inventory process and reconciliation to University financial records.
Oversee payroll function, including staff onboarding, salary budgeting, and payroll processing.
Monitor the procurement of office equipment, including copiers and fax machines.
Monitor the development of departmental contractual agreements and ensure compliance with University purchasing policies and procedures; evaluate pricing structures and maintenance agreements, delivery, and related functions to ensure high-quality vendor performance and cost control.
Coordinate facility repairs and renovations and make recommendations related to equipment replacement.
Required Qualifications at this Level
Education/Training
Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program. Master's degree is preferred.
Experience
Work requires six years experience in business in at least two different funtional areas, including experience leading strategically critical cross-functional projects and program development.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
