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ASSOC DIR OF OPERATIONS, DUKE ENGAGE
Job Title: ASSOC DIR OF OPERATIONS, DUKE ENGAGE
Job Code: 2471
FLSA: E
Job Level: 16
Revised Date: 03/01/2019
Job Family: JF 28
Occupational Summary
Oversee the day-to-day operations of DukeEngage which provides opportunities for Duke undergraduates to tackle real-world problems and develop the valuable skills and knowledge that result from an immersive experience connected to the academic mission of the university. This position supervises all DukeEngage staff and reports to the Associate Director of the Kenan Institute for Ethics.
Work Performed
Develop and implement efficient operations to support student participation in summer or semester long immersive experiences that contribute to the public good locally or globally, is connected to academic pursuits and is sponsored by Duke faculty and/or initiated by students under faculty or staff mentorship; Oversee all finance, administration and programmatic aspects of DukeEngage.
Work with the DukeEngage Faculty Director to facilitate faculty participation in DukeEngage by streamlining policies and processes to minimize administrative burden, providing adequate staffing to support faculty-led efforts, and creating effective incentives to attract faculty leads.
Collaborate with existing internal and external partnerships and programs to develop or highlight opportunities and attract quality applicants.
Work with KIE leadership, the Faculty Director and the program's advisory board to develop strategic plans for DukeEngage and make strategic decisions about the nature of the work and the values that underlie it; oversee implementation and assessment of those plans.
Oversee risk management and quality assurance by implementing best practices and working with faculty to review programs regularly; Prepare reports and analyses, evaluating program success as well as areas for enhancement. Analyze users by demographic categories, types of programs utilized and related costs.
Provide leadership to staff by supervising all programmatic staff. Direct various personnel actions including, but not limited to, hiring, performance appraisals, promotions, and transfers.
Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires communications, analytical and organizational skills generally acquired through completion of a Master's degree program. PhD preferred.
Experience
Five years of experience in international based program development, assessment, research or related work required.
OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
