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ASSIST DIR, E-COMMERCE COMPLIANCE

Job Title: ASSIST DIR, E-COMMERCE COMPLIANCE
Job Code: 2472
FLSA: E
Job Level: 15
Revised Date: 12/01/2007
Job Family: JF 28

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Occupational Summary

This position reports to the Director, Electronic Commerce and has a significant role in the Payment Card Industry Data Security Standard (PCI-DSS) compliance activities for Duke University and Duke University Health System. This person will ensure best-in-class corporate governance and adherence to PCI-DSS compliance, a vital service for merchants who depend on payment card transactions.

Work Performed

Assist Director in facilitating activities to ensure University-wide compliance with the Payment Card Industry Data Security Standard (PCI- DSS), industry regulations, and Duke University policies and procedures as relates to credit card and/or payment operations.

Provide leadership and guidance for Duke Merchants in all aspects of the PCI-DSS with emphasis on safeguarding sensitive data, thus protecting the interests of the cardholders and business units, and the overall University brand.

Work with representatives of University and third party vendors to ensure compliance with the PCI-DSS requirements for all payment card processing, and the Duke-related policies, technical security processes, infrastructure, and long range planning requirements. Ensure a high level of customer service and foster productive working relationships.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level

Education/Training

Work requires the organizational, analytical and communication skills normally acquired through the completion of a Bachelor's degree program.

Experience

Work requires a minimum of five years in a business or information technology field. Candidates with experience in the following areas are favorable: Auditing experience and/or knowledge of PCI-DSS and credit card/bank processing; Experience with data security practices; Familiar with e-commerce practices; Customer-facing experience in an IT environment; and experience with financial/payment systems, electronic commerce.

Skills

Excellent ability to communicate both verbally and in writing with all levels of an organization, including both business and technical audiences. Demonstrated leadership skills and ability to pull cross- functional teams together to determine short-term and long-term objectives and set priorities. Self-motivated with interpersonal skills required to work effectively with a broad range of University/Health System employees and external contacts; Ability to manage and prioritize multiple projects/tasks simultaneously; Ability to evaluate systems and be able to develop solutions for compliance issues; Understanding of information security concepts/practices. Ability to define and articulating security requirements. Ability to query complex databases, prepare analyses, and create verbal and written reports. Proficient use of computers; requires solid working knowledge of MS Office Suite (Word, Access, Excel, Power Point), html editing, etc. The candidate must be analytical, detail oriented, possess strong data management and technical skills, as well as superior customer service and organizational skills.


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.


Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.