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DIR, QUAD ADVISING
Job Title: DIR, QUAD ADVISING
Job Code: 2489
FLSA: E
Job Level: 98
Revised Date: 07/01/2025
Job Family: JF 33
Occupational Summary
The Director of Quad Advising in Trinity College of Arts & Sciences provides strategic and operational leadership for academic advising across the first and second years. Reporting to the Dean of Undergraduate Education, the Director oversees Trinitys quad-based advising model, supervising a team of professional advisors and coordinating the training. The Director also works closely with the Lead Academic Dean and campus partners to align advising with institutional priorities and ensure equitable, developmental support for all students. This position holds responsibility for assessment, communication, and continuous improvement of the advising system and maintains a small advising caseload.
Work Performed
Strategic Planning and Leadership
Develop and implement goals, policies, and priorities for advising in alignment with Trinity and institutional priorities.
Lead strategic efforts to integrate academic advising with broader student success initiatives, including transition support, equity efforts, and co-curricular engagement.
Represent the advising function on university-wide committees and initiatives.
Coordinate with the Lead Academic Dean and TCUE leadership on student policies, referrals, and academic procedures.
Supervision and Team Management
Supervise the Associate Director of Advising, all Senior Quad Advisors, and indirectly the full team of Quad Advisors.
Provide leadership and guidance for recruitment, training, performance evaluation, and professional development.
Foster a collaborative, inclusive work environment that supports innovation and staff retention.
Convene regular staff meetings and individual check-ins to support continuous team development.
Advising Services and Program Oversight
Oversee delivery of advising services to all first- and second-year Trinity students, as well as to Pratt students intending to transfer to Trinity.
Provide strategic direction for summer advising, convocation, and orientation programming.
Establish protocols for early intervention, policy interpretation, and student referrals.
Maintain a personal advising caseload to remain grounded in the student experience.
Lead the development of advising programming in quad communities, including office hours, workshops, and academic support events.
Advisor Engagement
With the Assistant Director, coordinate the training and ongoing support of all Senior Quad Advisors and Quad advisors.
Develop communication strategies to keep advisors informed of deadlines, policies, and opportunities.
Collaborate with departments and DUSs to align advising with curricular planning and major exploration.
Assessment, Reporting, and Communications
Direct assessment of advising practices using qualitative and quantitative data.
Lead annual reporting on advising outcomes and initiatives. Use student data to evaluate equity in advising and develop evidence- based improvements.
Oversee content and updates for the advising website and internal documentation.
Required Qualifications at this Level
Education/Training
Masters degree required; PhD preferred.
Experience
Minimum 7 years of experience in academic advising, program management, or student-facing higher education roles, with demonstrated success in staff supervision, student support, and policy implementation.
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
