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MANAGER, PAYROLL
Job Title: MANAGER, PAYROLL
Job Code: 2561
FLSA: E
Job Level: 14
Revised Date: 09/01/2021
Job Family: JF 28
Occupational Summary
Direct and coordinate activities of the Duke University Corporate Payroll Services Technology Application team to engage in executing payrolls and reports for the Duke University and Health System faculty/staff and bi-weekly employees as well as Noncompensatory fellowship/scholarship recipients.
Work Performed
Responsible for managing daily activities of Corporate Payroll office to ensure stringent payroll-processing deadlines and customer service inquiries are met.
Manage the integrity of payroll processes to ensure related functions are performed in compliance with applicable federal and state laws/statutes and University policies including: monitoring laws, statutes, policies, and procedures for updates/changes; developing, implementing, and communicating updates/changes to respective areas for payroll processes and system change requests.
Serve as a resource expert to administrative and professional personnel to effectively address/resolve matters related to payroll processing and time reporting activities.
Responsible for planning/developing payroll processing schedules and coordinating related staff resources required to maintain the overall proficiency of payroll operations.
Develop methods to adequately track data to improve service level standards and create process efficiencies. Prepare and analyze reports to reflect productivity results.
Responsible for hiring, training and development of staff.
Review and update procedures to ensure readiness for internal and external audits; responding to various requests for payroll related information.
Assist in the coordination of calendar year-end activities that incudes timely and accurate loading of files, creation of tax statements, system testing and notifications.
Conduct regularly scheduled staff meetings that address unit issues including: new and/or updated policies, mandates and procedures applicable to payroll processing activities; training; workloads; and areas of concern/other issues.
Serve as Unit Head in the absence of the Director.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education/Training
A Bachelor's Degree in Business Administration, Accounting or related field.
Experience
Work requires 3 years of progressive experience managing payroll operations in a large, complex environment, preferably in higher education.
A master's degree in a business-related field may be substituted for 2 years experience.
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
