Duke University Job Descriptions
Duke Job Postings
To see if there are current openings for any of the job descriptions listed on this web site, please search Duke Jobs.
ASSOC VICE PROVOST & DIR, SISS
Job Title: ASSOC VICE PROVOST & DIR, SISS
Job Code: 2609
FLSA: E
Job Level: 19
Revised Date: 07/01/2019
Job Family: JF 28
Occupational Summary
Directs Duke's Office of Student Information Services and Systems (SISS), which provides functional ownership of multiple systems that support admissions, financial aid, student billing, advising, course registration and student records in all schools of the university.
Work Performed
Works closely and collaboratively with the OIT technical support team to deliver reliable and effective services to over 60,000 applicants, students, faculty and administrative users through a variety of technologies including the Oracle/PeopleSoft enterprise Student Administration System, ImageNow, Resource25, Tableau, HighPoint Mobile, College Scheduler, Schedule25, and Elucian (Banner) CRM. Works closely with academic leaders, school administrators and committees of students and faculty to anticipate and meet service needs.
Facilitate and ensure collaborative working relationships with OIT counterparts; directors of central offices; school and department stakeholders; and faculty and student advisory groups.
Partner with OIT to execute all new product and upgrade projects under the SISS umbrella including: planning, budget, staffing, business analysis, vendor selection, development, testing, communications and training.
Partner with university administrators in developing work processes and policies to ensure the University's student administrative services and systems are as effective and efficient as possible. Build consensus on systems support, development priorities, shared data elements, and reporting needs across schools and administrative units.
Anticipate the needs of new initiatives, programs, and schools, ensuring that the systems developed meet the current and future academic and administrative requirements. Advise administrative and academic units on how best to use these systems to support their activities.
Chair a university-wide SISS Advisory Committee with representatives from all the central and school offices. This group provides feedback and guidance on SISS initiatives and needs.
Participate in standing and ad-hoc committees including the Executive Vice Presidents Technology Group; in the Information Technology Advisory Committee; the SISS Management Group; and the Tableau Management Group.
Represent Duke in regional and national users' groups and maintain productive relationships with vendors to advocate for Duke's needs and priorities and secure best pricing.
Required Qualifications at this Level
Education/Training
Work requires analytical, organization and communication skills generally acquired through completion of a Bachelor's degree program witin a related field.
Experience
Work requires eight years of relevant experience.
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
