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ASSIST VP, COMMUNICATION SERVICES
Job Title: ASSIST VP, COMMUNICATION SERVICES
Job Code: 2662
FLSA: E
Job Level: 20
Revised Date: 10/01/2023
Job Family: JF 28
Occupational Summary
Assistant Vice President for Communication Services will have primary responsibility for all communications areas across Central Administration in coordination with communications across the university and health system.
Work Performed
Promotes and supports the consistent application of effective communication models and strategies along with streamlining multiple in house organs which are distributed from various areas of Central Administration.
Formulate responses to particular HR issues, initiatives, functions and/or activities for the Vice President as requested including, but not limited to, presentation to Board of Trustees on employee morale, white paper for Vice Chancellor and Executive Director report on workers' compensation to the President's Advisory Council on Resources and report on HR initiatives.
Achieve a positive image for HR including, but not limited to, setting standards for effective communications and working with departments to ensure standards are met, recommending an appropriate mix of media to achieve desired results, identifying cost effective and quality resources and training individuals on the process of communications to include content, distribution, timeliness and production; troubleshoot and resolve bottlenecks.
Develop and implement specific marketing campaigns or communications programs at the request of the departments, the Vice President or as deemed appropriate; develop and implement programs as part of a team or make presentation for department approval.
Develop and maintain effective working relationships with established sources of news for employees including, but not limited to, University News Service, communications and department newsletters, to solicit support for communication objectives and to achieve a positive public image in external press for Duke University as an employer.
Coordinate special projects for the Exec Vice President,Associate Vice President, HRDirectors, Chief of Staff for Administrative Services, Associate Vice Chancellor DUMC HR or other University officials as directed to include, but not limited to, employee survey and feedback process,speeches and presentations, emergency/contingency planning and communication strategy formulation.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Bachelors Degree, communications-related Master's degree preferred.
Experience
Five years experience in designing, planning and implementing communication efforts in large, complex organizations. Experience and knowledge
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
