Duke University Job Descriptions

ASSOCIATE PROGRAM DIR, CONT ED

Job Title: ASSOCIATE PROGRAM DIR, CONT ED
Job Code: 2703
FLSA: E
Job Level: 12
Revised Date: 12/01/2018
Job Family: JF 28

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Occupational Summary

Plan, develop, coordinate, implement and evaluates a variety of seminars, conferences and programs for local, regional and national constituent audiences. Serves as a key member of a team that works collaboratively to create programs of excellence.

Work Performed

Develop, plan, coordinate, implement and evaluate a variety of seminars and programs. Assist in research and development for new program initiatives and take leadership for continual improvements to existing programs. Oversee all facets of customer service to ensure high quality. Work with staff to distribute event management for various programs including budget setting and management, planning and production timelines, speaker recruitment and hospitality, registrations, scheduling, provider contracts, on-site management and event evaluation.

Develop and manage a comprehensive publicity strategy for the Center's programs to include: marketing strategies, analysis of enrollment trends, development of mailing lists, design and publication of various marketing materials.

Serve as system administrator for the School's event planning database. Manage all files and system changes. Develop training modules, train all users, design reports and outputs, supervise work of all database end users for efficient data management, and work with vendors to oversee continuous upgrading of capabilities.

Oversee office fiscal management including program budget development, profit/loss analysis, development of office procedures for monitoring invoices, payments and data management, and reporting to granting agencies. Train employees to work within established financial management procedures. Work with management to assess market conditions, event budgets and grant support for the setting of appropriate tuition and fees. Work with various university offices to insure compliance with school and university policies and procedures.

Supervise all vendor relationships and contracts to maximize use of school resources. Research service providers, conduct site visits, negotiate contracts, review and evaluate service and resolve contract disputes.

Maintain liaison with internal and external educational and professional organizations to explore new program initiatives for the Center. Provide administrative assistance to support accomplishment of program objectives and effective office operations.

Perform other related duties incidental to the work described herein.

Required Qualifications at this Level

Education/Training

Work requires communication, analytical and organizational skills generally acquired through completion of a bachelor's degree program.

Experience

Work requires three years relevant experience including event planning and program development/administration.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills

SUPERVISION

BUDGET PROJECTIONS

PREPARE REPORTS

ANALYZE TRENDS

INTERVIEWING SKILLS

PERSONNEL PRACTICES

CUSTOMER SERVICE

EDITING /PROOFING

ACCOUNTING/BOOKKEEPING

DUKE PAYROLL SYSTEM

OFFICE PROCEDURES

DUKE ACCOUNTING SYSTEM

CORRESPONDENCE

PC WORDPROCESSING SOFTWARE

PC SPREADSHEET SOFTWARE

PC DATABASE MGT SOFTWARE

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The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

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Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

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Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.