Duke University Job Descriptions
Duke Job Postings
To see if there are current openings for any of the job descriptions listed on this web site, please search Duke Jobs.
DIR, ELECTRONIC COMMERCE
Job Title: DIR, ELECTRONIC COMMERCE
Job Code: 2730
FLSA: E
Job Level: 59
Revised Date: 05/01/2022
Job Family: JF 28
Occupational Summary
Responsible for consulting with appropriate stakeholders in creating eBusiness processes including policies, standards, contracts, relationships and regulatory requirements necessary for enterprise eBusiness infrastructure.
Work Performed
Establish policies and guidelines to be adopted at the enterprise level regarding eBusiness processes.
Serve on enterprise-wide committees to oversee web services as appropriate; consult with Associate CIO and Senior IT Director regarding issues and challenges at the institutional level.
Serve as a consultant to customers regarding eBusiness solutions
Lead the deployment of advanced information technology solutions on campus as they related to eBusiness solutions.
Provide analytical support for eBusiness-related activities spanning all related functions including strategy, operations alliance, customer experience, marketing and technology. Establish, plan and implement the overall policies and goals for the unit's marketing strategy on the web, ensuring that such goals fit into existing Duke-wide web guidelines.
Responsible for functional testing prior to system implementation; troubleshoots, tests and oversees the launch of new eBusiness applications.
Work extensively with enterprise-wide customers in support of both their business processes and electronic business communication and transactional needs.
Manage strategic relationships with content, regulatory, legal and banking constituents. Establish standards with development team on implementing user interface standards, system usability guidelines, and GUI prototypes.
Work closely with application services to convey current and future eBusiness opportunities; explain current business practices to generate effective eBusiness strategy or approach.
Provide reports and summaries regarding eBusiness projects to leadership. Support project management tasks as required.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
BS degree in Business Administration or related field
Experience
Work requires a minimum of 10 years related business or administrative experience.
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
