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FINANCIAL PERF & QUALITY ANALYST
Job Title: FINANCIAL PERF & QUALITY ANALYST
Job Code: 2734
FLSA: E
Job Level: 87
Revised Date: 10/01/2023
Job Family: JF 28
Occupational Summary
Responsible for performing financial analysis and compiling plan information to be used in the strategic planning, design and management of Duke's employee benefits programs.
Work Performed
Support the Financial Performance & Quality Assurance Manager and Plan Managers by collecting, organizing, analyzing and reporting plan related data, such as budgets, finances, utilization, demographics, performance, etc.
Provide plan data / information support, creating reports that are concise, timely, accurate and applicable.
Analyze plan activity and formulate findings / recommendations.
Research benefits information needs and other special requests (e.g., special studies requested by Duke Executives, etc.)
Assist with the evaluation of vendors against performance guarantees and Service Level Agreements (SLAs)
Participate in vendor selections preparing requests for proposal (RFP) / information (RFI), analyzing responses, evaluating vendor capabilities, conducting due diligence and assisting in the contract process
Provide technological support to the Benefits department as directed by the Financial Performance & Quality Assurance Manager. Provide liaison service to HRIC and other university departments as necessary.
Support the interaction with carriers, vendors and consultants on matters such as contracts, coverage and renewals
Participate in the resolution of problems and the creation of corrective action plans related to services provided by vendors
Assist the Managers during special projects, including the open enrollment process, with informational requirements including data extracting, reviewing and cleansing
Keep current on employee benefits, plan, HR and other industry issues that may impact data analysis, vendor or plan performance
Serve as lead analyst for subordinate staff
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education/Training
B.A. / B.S. from an accredited institution preferably in Finance or Business Administration or a related field
Practical and extensive plan performance and financial analysis experience will be considered in lieu of a degree
Experience
Three years of experience in financial analysis, information gathering and reporting.
Proficient in software and financial analysis tools and procedures.
Skills
Proficient benefits plan technical, tax and regulatory knowledge (e.g., ERISA, FMLA, etc.)
Exposure to vendor management programs, vendor performance monitoring and corrective action planning
Preparation and analysis of benefits plan data to determine program effectiveness
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
