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MGR, RETIREMENT PLAN
Job Title: MGR, RETIREMENT PLAN
Job Code: 2737
FLSA: E
Job Level: 17
Revised Date: 06/30/2024
Job Family: JF 28
Occupational Summary
Responsible for conducting research and plan analysis in order to design and maintain benefits plans that meet the needs of Duke's employees and support organizational objectives. This position leads efforts to improve Duke's retirement benefits plans through design changes that result in increased service and value to Duke and its employees. The Retirement Plan Managers coordinate with each other, the Associate Director, Benefits, and other Human Resources/Benefits team members to ensure effective administration, communication and customer service. Retirement Plan Managers also have responsibility for ensuring that plans are compliant with all regulations, administered in accordance with operational guidelines, and for completing ongoing financial analysis to ensure plans are managed within budget guidelines.
Work Performed
Review benefit plan provisions and formulate design changes in support of Duke's benefits and organizational strategy, that consider and coordinate with other Duke sponsored programs.
Design highly competitive, cost-effective programs to meet the needs of employees, and that are consistent with Duke's business strategy.
Survey plan design best practices and stay current on emerging trends and new developments in the field. Interface with external consultants on benefits plan design.
Interpret plan provisions and recommend policy positions on escalated issues and other matters involving plan benefits.
Provide guidance and interpretation to other Benefits and HR practitioners in areas where plan provisions or regulations are unclear.
Study and evaluate changes to legal and regulatory requirements, implement plan design changes to ensure compliance, and manage on-going adherence to plan compliance requirements.
Maintain and apply understanding of legal and regulatory requirements - ERISA, DOL, IRS, accounting, auditing, actuarial valuation, corporate disclosure, to help ensure operational compliance.
Coordinate with HR and Benefits team members to provide technical support in the development of benefits-related communications to employees.
Supervise Retirement/Benefits Analyst(s) and FPQA Analyst(s) in day-to- day operations/administrative activities related to the benefit programs. Counsel Analysts, Specialists, and HR call center representatives on benefits related issues.
Manage and/or support annual Plan review and annual audit processes, as well as any applicable non-discrimination testing, tax filings, notice delivery, and plan compliance requirements.
Manage and/or support fiduciary committee meetings in coordination with Benefits management team.
Manage carriers and vendors with respect to contracts, performance standards, plan coverage and renewals.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires a Bachelor's degree from an accredited institution, preferably in a human resources management or related field. A Master's Degree is preferred. Certified Employee Benefits Specialist (CEBS) or other benefits related coursework preferred.
Experience
Work requires five years' experience in employee benefits field, with at least two years serving in a managerial capacity. The ideal candidate will have at least 6-8 years??? experience in employee benefits, and practical experience with qualified and non-qualified retirement benefit plans. Must be proficient in computer software and the latest electronic technology.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
