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DIR, GLOBAL ADMIN/GLOBAL PROGRAM SUPPORT
Job Title: DIR, GLOBAL ADMIN/GLOBAL PROGRAM SUPPORT
Job Code: 2797
FLSA: E
Job Level: 59
Revised Date: 12/01/2025
Job Family: JF 28
Occupational Summary
The Director of Global Administration provides day-to-day leadership for the Global Program Support (GPS) unit. The GPS is a newly formed office designed to ensure that the university's international programs, partnerships, and activities are supported by effective and coordinated systems that enable Duke???s global education, research, and engagement mission. This position, and the GPS, are part of the Provost Office and will report to the Associate Vice Provost for Global Administration (AVP-GA) and will supervise staff in the GPS.
The position connects strategic planning and operational execution across academic, administrative, and international dimensions. The Director provides strategic and operational leadership for Duke University???s global administrative functions. This position will serve as the designated representative of the GPS in the absence of the AVP-GA and will represent GPS in meetings and committees as required.
Through the GPS office, the Director ensures that Duke faculty, students, and staff receive high-quality service and support to navigate administrative, financial, legal, and operational processes necessary for global teaching, research, and collaboration. The Director also ensures that Duke's international activities align with the strategic direction established by the Global Priorities Committee (GPC) and the Provost???s Office, translating global priorities into actionable operational plans, risk frameworks, and institutional coordination.
Work Performed
Strategic Leadership and Global Administration
Provide day-to-day management of the GPS office, which serves as Duke???s central hub and "front door" for global engagement and inquiries, including supervising staff.
Ensure that GPS provides responsive, coordinated, and solution-oriented service to Duke faculty, students, and staff involved in global research, education, and partnerships.
Collaborate with academic, financial, and administrative leadership across the university to translate institutional global strategy into operational practice.
Work closely with the AVP-GA and Chair of the GPC to ensure that the GPC and GPS are aligned in terms of priorities. Coordination will include GPC agenda development, analysis for requests, tracking of issues, proposals and recommendations and year-end reporting.
Support the co-chairs of the new Global Operations Committee by developing meeting agendas, working with administrative areas, faculty, and programs to compile information and data between meetings and developing a mechanism to track committee progress and issues resolution.
Work closely with the Director of Global Finance and Operations to oversee the development of systems and policies that enable faculty, students, and staff to pursue education, research, and engagement abroad, and to develop robust tracking systems for metrics and impact of global initiatives.
Ensure that Duke???s international activities are strategically aligned, efficient, and compliant with university policy and international standards.
Manage international partnerships and MOUs, global activity inventories, and institutional support for global work.
Manage processes for funding opportunities for individual faculty and students and/or specific programs.
Global Risk and Policy Coordination
Lead the implementation of a Global Risk Framework to guide decision- making about international operations, in partnership with Audit, Risk and Compliance, University Counsel, and the GPC.
Coordinate institutional review of international programs and partnerships to identify and assess operational, legal, and reputational risks.
Provide recommendations that balance innovation with risk management, ensuring Duke can pursue global opportunities responsibly and sustainably.
Institutional Partnerships and Communication
Promote communication and coordination across schools and units engaged in global activity.
Maintain clear and consistent communications for internal and external audiences about Duke???s global engagement and activities, including the Duke Global website and the underlying data.
Partner with University Advancement, Foundation Relations, and External Partnerships to support global fundraising and relationship-building initiatives.
Required Qualifications at this Level
Education/Training
Bachelor's degree in higher education administration, international relations, business, or a related field; master's degree preferred.
Experience
Minimum of 8 years of progressively responsible leadership in global higher education or global organization administration, with experience in international program management, operations, or global partnerships.
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
