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DIR, ADMIN & CENTRAL SERVICE, MEDICAL ED
Job Title: DIR, ADMIN & CENTRAL SERVICE, MEDICAL ED
Job Code: 2863
FLSA: E
Job Level: 16
Revised Date: 04/01/2025
Job Family: JF 28
Occupational Summary
The Dir, Admin & Central Service, Medical Ed reporting to the Associate Dean for Medical Education Administration, provides leadership and administrative oversight in the planning and delivery of coordinated administrative and programmatic support for medical and health profession education student and educational services. The Dir, Admin & Central Service, Medical Ed serves as a central resource to the medical and health professions programs in the School of Medicine and works with medical education administration to oversee systems, processes and departments that provide critical student services.
Work Performed
Serve as central resource for administrators, program directors, faculty, staff and students in providing administrative and programmatic support for medical and health education programs.
Develop comprehensive strategies for the development and delivery of resources across all centralized student services.
Oversee Administrative Functions Providing Support to Medical and Health Profession Education Programs.
Demonstrate effective leadership to all stakeholders in medical and health profession education.
Demonstrate independent decision making and functioning on a daily basis.
Anticipate and solve complex and unstructured problems in collaboration with appropriate stakeholders.
Assure compliance with relevant laws, regulations, and Duke policies and procedures.
Work with Associate Dean for Medical Education Administration to develop the annual budgets, monitor expenditures, conduct and provide routine cost analysis and spending reports.
Establish and maintain collaborative working relationships with all stakeholders, including HPE programs directors, medical education administrative leaders, students and faculty.
Lead and implement the value of teamwork among all administrative team members.
Oversee relevant HR functions including hiring, performance reviews, development plans, promotions, and terminations for direct reports.
Maintain appropriate staffing levels and execute timely recruiting and hiring of personnel.
Provide routine professional development and team building opportunities for direct reports and indirect reports.
Programs/Areas of Administrative Oversight
Master of Biomedical Sciences Provide administrative oversight and resources for program leadership. Support the MBS administrative team. Supervise MBS Administrative Manager.
Medical Education Information Technologies
Provide administrative oversight and resources for MedED IT leadership.
Support MedEd IT staff; Supervise MedEd IT Information Services Manager, IT Help Desk Manager and Information Services/Applications Manager.
The Office of Learning Environment and Well-Being (Le Well)
Provide administrative oversight and resources for Le Well administrative leadership. Support Le Well administrative functions.
Supervise Le Well Administrative Coordinator.
Support Centralized Student Services for Medical and Health Profession Education Students
Assess accessibility, functionality and equity of current medical and health profession education student services.
Collaborate with HPE programmatic leadership to create a needs assessment for centralized student services support.
Provide an initial comprehensive review, and develop and implement a framework for ongoing review and updates, of all applicable SOM and program-specific policies and procedures.
Issue routine (monthly, quarterly, and/or annually) internal reports to Associate Dean for Medical Education Administration (ADMEA) and Vice Dean for Medical and Health Profession Education on HPE program and student services requirements.
Use information to enhance strategies for providing logistical support and resources.
Prepare and maintain documentation of strategies used and revisions for the future.
Engage in ongoing collaboration with education leaders from all graduate health professions programs within the School of Medicine.
Special Projects
Assume responsibilities for special projects assigned by ADMEA and Vice Dean for Medical and Health Profession Education
Required Qualifications at this Level
Education/Training
Bachelor's degree required. Master's preferred.
Experience
Minimum of seven years of experience in an administrative and supervisory capacity managing staff, resources, and budgets needed to implement and maintain educational programs, preferably in medical education.
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
