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MANAGER, CRIME PREVENTION
Job Title: MANAGER, CRIME PREVENTION
Job Code: 3784
FLSA: E
Job Level: 12
Revised Date: 07/01/2023
Job Family: JF 28
Occupational Summary
The Duke University Police Department Manager, Crime Prevention / Physical Security Manager (PSM) is responsible for making physical security recommendations to departments, supervising a team that monitors security systems, and collaborating with campus and health system operational departments who install and maintain security systems. The Physical Security Manager will ensure projects are consistent with the Institutional Security Plan, Crime Prevention Through Environmental Design, or the best practice standards. The Physical Security Manager is also responsible for coordinating with various Campus departments to accomplish physical security goals. This may include planning for new construction, scheduled remodels, and retrofits of security technology, such as access control, cameras, emergency phones, etc. This role is responsible for continually assessing and improvement of the security of facilities and people, including the operational considerations of access control, cameras, etc.
Work Performed
Assists with the implementation of policies, procedures, standards, training and methods for protecting people, property and facilities from criminal activity and insider threats.
Coordinates services including, but not limited to the monitoring of alarm and duress systems, institutional access control, institutional camera system, etc. Confirms and coordinates operational status of these systems and emergency phones, weapons detection, etc. Analyzes and recommends new security technology as needed.
Will supervise team who monitor security systems 24/7/365. Staff are co- located in the police communications center supporting police and security response. Responsible for the development, mentoring, and accountability of staff. Ensure operations are consistent and consistent with industry practices.
Conduct security-related training sessions for employees regarding physical security topics to expand their awareness of security standards, policies and procedures. Work with Community Engagement Officers as needed.
Maintain practicable knowledge of physical security practices applicable to Duke University through such organizations as ASIS, IAHSS and federal guidelines.
Conduct on-site physical security surveys/security risk assessment surveys at various sites at Duke, or as assigned, to make recommendations and ensure ongoing consistency with security standards (technology, procedures, lighting, CPTED, etc.).
Provides consultation for access control, camera monitoring and related physical security equipment.
Required Qualifications at this Level
Education/Training
Work generally requires a Bachelor's degree.
Experience
Work requires a knowledge of law enforcement methods, techniques and procedures normally acquired through one year of law enforcement experience.
Skills
Exceptional customer service/relationship skills.
Strong attention to detail and organizational skills, good writing ability as demonstrated through reports.
Strong problem solving and troubleshooting skills.
Exhibits a strong work ethic and accountability. High level of trust and integrity needed; ability to manage high-level, sensitive matters requiring sound judgement and discretion.
Proven leadership/management skills.
Schedule flexibility.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
