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MANAGER, PROGRAM ASSESSMENT
Job Title: MANAGER, PROGRAM ASSESSMENT
Job Code: 3795
FLSA: E
Job Level: 13
Revised Date: 12/01/2007
Job Family: JF 28
Occupational Summary
Perform a variety of complex and independent activities involved in the collection, analysis, documentation and interpretation of information and date relevant to student learning outcomes as well as program/services assessment. Provide assistance to departments with regard to evaluation methods, tools, data analysis, and reporting.
Work Performed
Using established principles of measurement theory, develop valid and reliable instruments that assess student learning and development. Use established survey research techniques to administer survey instruments that assess student satisfaction and evaluate programs. Use qualitative assessment techniques such as focus groups and interviews. Complete statistical analyses, manage data pertaining to student learning outcomes and Division goals, disseminate findings to internal and external constituencies and facilitate use of assessment findings throughout Student Affairs.
Collaborate as requested with the Office of Institutional Research and appropriate other offices engaged in assessment research. Analyze, summarize, and disseminate relevant information concerning student characteristics, needs, and experiences.
In partnership with, and under the direction of the Education/Training Coordinator, develop and deliver assessment training sessions, workshops, and seminars for faculty and staff. Facilitate discussions with Student Affairs staff to advance assessment and research initiatives.
Recruit, train, and manage performance of graduate research assistant (s).
Perform other related duties incidental to the work herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires advanced knowledge of both statistical analysis and interpretation generally acquired through completion of a masters degree in a social sciences-related field. An earned doctorate in research, measurement and statistics or higher education with an emphasis in assessment, research, measurement and statistics is strongly preferred.
Experience
Work requires advanced knowledge of both statistical analysis and interpretation generally acquired through at least three years of relevant research experience in an institution of higher education.
Skills
Quantitative research methodology including advanced knowledge in multivariate analysis, linear regression and item response theory; Qualitative research methodology including focus groups and interview techniques; Knowledge of outcomes based assessment; Reference theoretical basis/literature review from student learning and development literature; Proven communications skills; Ability to work alone and independently as well as collaboratively with colleagues; Technology skills including advanced knowledge of Microsoft Office, SPSS, database and spreadsheet management and development of on-line resources and self-paced instructional modules.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
