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MANAGER, IMAGING SPECIALIST/WEB
Job Title: MANAGER, IMAGING SPECIALIST/WEB
Job Code: 3812
FLSA: E
Job Level: 10
Revised Date: 12/01/2007
Job Family: JF 28
Occupational Summary
The Imaging Specialist/Web Manager is responsible for overseeing the web-based and conventional image requests as well as the web based e- commerce function of Duke Photography.
Work Performed
Oversee web-based and conventional image requests and activity including, but not limited to, client interface and web experience, downloading of images, image postings, and overall customer relations.
Oversee the web based e-commerce activity of the office of Duke Photography. Oversight includes planning services for web based transactions and activity, forecasting revenue budget projection, and achieving budgeted projection thru clients use of website images.
Plan, implement, coordinate and maintain web based e-commerce website for purchase and delivery of both stock imagery and daily delivery of client ordered assignments.
Work in conjunction with imaging and photographic staff in scanning, toning (dust removal, color correction and digital retouching of scanned and digitally born images), and posting of images.
Develop, oversee, and maintain color management and imaging standards to ensure high quality reproduction of images on web or in print
Coordinate image requests and assist in scanning, toning, and posting of images to a variety of delivery systems (server, web, ftp, hard media etc) Work with a wide variety of on and off campus clientele to fulfill web based image requests for use of Duke imagery. Oversee and implement client registration process (usernames/passwords).Maintain a current list of clients as users and registrants.
Act as chief liaison with 3rd party developer of web based e-commerce system. Demonstrate understanding of ongoing and projected web activity to advise and assist department in planning growth and future milestones for website.
Develop, codify and enforce metadata and procedural standards for images. Create and coordinate metadata and procedural standards with imaging and photographic staff.
Ensure all staff follows established guidelines for posting of images and assignments to website.
Ensure all images are tagged with appropriate metadata. Generate reports regarding usage, downloads, customer registration, and other info deemed vital by department to web based initiative(s).
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Bachelor degree, or equivalent, with emphasis in photography, photojournalism, visual arts, or multimedia.
Experience
Three years experience in digital imaging technology, with background in web design. Advanced knowledge of Photoshop, image manipulation, color management and imaging software.
Skills
Must be self-starter ,entrepreneurial, flexible, with excellent customer service skills.
Must be able to work in a commercial environment with constantly evolving goals and deadlines.
Experience using specialized software applications to capture, manipulate, process and archive digital images.
Must demonstrate good judgment, and be able to act and work both independently and within a strong team dynamic.
Advanced computer troubleshooting skills, Mac and PC.
Must be able to anticipate, identify, plan, and execute tasks and projects pertaining to the day-to-day imaging needs of Duke Photography.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
