Duke University Job Descriptions
Duke Job Postings
To see if there are current openings for any of the job descriptions listed on this web site, please search Duke Jobs.
RESEARCH ADMIN BUS PROC ANALYST
Job Title: RESEARCH ADMIN BUS PROC ANALYST
Job Code: 3826
FLSA: E
Job Level: 12
Revised Date: 04/21/2011
Job Family: JF 28
Occupational Summary
Perform routine process analysis functions, documenting existing processes supported by appropriate data. Make recommendations that will result in cost savings, increased customer satisfaction or improved process effectiveness. Assess the impact of process changes in accordance with agreed upon goals and objectives.
Work Performed
Map current business processes to provide a foundation for defining business activities and improving business processes.
Document existing processes and recommend specific changes to achieve improved efficiencies. Collect and analyze data to assess progress.
Define and quantify specific cost savings opportunities from instituting process changes; recommend and test process improvements. Assist managers with implementation of emerging business improvement processes, business intelligence tools and related systems. Participate in training efforts in support of approved initiatives.
Provide written reports and deliver presentations consistent with the scope of the work.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification.
Required Qualifications at this Level
Education/Training
BA/BS degree in Business or related field.
Experience
Two years of related process analysis, activity assessment/redesign. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND EXPERIENCE
Skills
Business process analysis competencies including advanced topics with Excel.
Demonstrated experience with process mapping, evaluation of inefficiencies and the identification of creative and cost-effective alternatives.
Communication and collaboration skills to support work as an individual contributor and as a member of cross-functional teams.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
