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SENIOR DIR, RECEIVABLES & CARD PROGRAMS
Job Title: SENIOR DIR, RECEIVABLES & CARD PROGRAMS
Job Code: 3834
FLSA: E
Job Level: 59
Revised Date: 05/01/2022
Job Family: JF 28
Occupational Summary
Provide leadership and direction for the University's Accounts Receivable and Card Program functions. Leverage institutional resources, knowledge, and technology to achieve sustainable, best in class receivables and card program business models.
Work Performed
Serve as a primary liaison to leaders throughout the University on receivables management and corporate, global, and fleet card program matters and initiatives.
Develop and implement a strategic plan for centralized ownership of the accounts receivable function to standardize reporting and provide oversight of the University's accounts receivable in SAP.
Build consensus with departments to coordinate development of corporate policies in handling, collecting and disposing of accounts receivable.
Identify best practices and continuously assess and monitor these practices to gain efficiencies, drive potential cost savings and accelerate cash inflows.
Collaborate with departments and systems group to optimize SAP receivables functionality to develop and adhere to best in practice processes.
Develop and monitor strategic accounts receivable metrics to include: sustainable reductions in DSO (end-to-end process improvements) and reductions in ADD (Average Days Delinquent).
Chair the A/R users group to develop and nurture on-going relationships with SAP receivables users to communicate best practices and ensure consistency in how the receivables process is operationalized.
Develop customer training and website in support of the central receivables function. Ensure transparency in financial reporting and enhance internal control environment to safeguard assets.
Support management by providing timely and accurate payment and account standing information. Provide reports and analyses depicting progress, adverse trends and develop appropriate recommendations or conclusions, as necessary.
Manage relationships and serve as liaison between card issuers and the University to maintain best of breed card programs and to identify opportunities for new card technology in support of domestic, fleet, and global requirements.
Serve as primary contact with bank/card issuer(s) for all program issues (fraud alerts, card approved cash advances, system changes, etc.) Collaborate with Financial Services leaders to ensure business processes are as efficient and effective as possible.
Provide support, supervision and direction to the Director, Receivables and Manager, Corporate Card.
Provide schedules for internal/external auditors and serve as the primary point of contact for related questions.
Provide project leadership and management.
Other duties as assigned by the Assistant Vice President and Deputy Treasurer
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires knowledge of accounting principles acquired through a bachelor's degree in Accounting, Business Administration or a directly related field. Advance degree and professional certification (e.g. CPA) strongly preferred.
Experience
Work requires ten (10) years of experience in an accounting office to become knowledgeable of accepted accounting and accounts receivable practices involved in managing and processing accurate and timely receivable of University vendors and ensuring compliance with federal and state regulations, or an equivalent combination of relevant education and/or experience.
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
