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EXEC DIR, UEVS
Job Title: EXEC DIR, UEVS
Job Code: 3836
FLSA: E
Job Level: 18
Revised Date: 03/01/2022
Job Family: JF 28
Occupational Summary
The Executive Director is responsible for providing leadership and oversight for the Grounds, Housekeeping and Sanitation Services functional areas of Facilities Management at Duke University's main campus and Marine Lab.
Work Performed
Leads, plans and directs the operations of the Grounds, Sanitation & Recycling, Housekeeping, and Marine Lab areas to provide high quality, efficient and effective services.
Provides direct leadership and coordination of services to ensure maximum efficiency in use of University resources. Provides input and collaborates with the Vice President around strategy for planning, budgeting, and communications.
Provides leadership in planning and guiding the transition of housekeeping into Facilities Management Department and manages the accompanying structural changes.
Represents Facilities Management in University committees and meetings, and to relevant external groups and individuals.
Advises the Vice President of Facilities Management on all matters relating to Executive Director's organization.
Directs and participates in the analysis and definition of budgets and plans, both long- and short-term.
Work with VP on development of new cleaning standards, staffing levels, and tracking and implementation plans for housekeeping and grounds.
Directs the successful development and implementation of plans and projects, as well as ongoing operations.
Establishes, enhances, and performs annual updates to the University's emergency plans (Snow and Ice Plan, Severe Weather Plan, etc). Oversees implementation and ensures that standards and requirements of these plans are met and maintained.
Develops procedures and leads process improvement efforts to continually improve service and quality, including regular solicitation of customer feedback to identify needs.
Develops and implements a plan for the purchase, preventive maintenance, and repair of equipment and supplies.
Maintains up-to-the-minute knowledge of industry literature and practice. Investigates and arranges demonstrations of state of the art environmentally friendly equipment.
Develop plan working with VP, Director, and Recycling and Waste Reduction Coordinator to improve production and reduce waste stream.
Supervises and develops senior staff in the Grounds, Sanitation & Recycling, Housekeeping, and Marine Lab divisions.
Directs personnel issues including, but not limited to, hiring, firing, coaching, disciplining, conducting performance reviews and resolving issues related to union contract.
Develops managers by identifying skills gaps, ensuring the availability of appropriate training, providing coaching and guidance, and conducting or overseeing the annual performance appraisal process.
Provides professional development opportunities for staff and leads in the implementation of comprehensive ongoing training (orientation, best- practices, and safety) for employees.
Establishes appropriate reporting structures for staff, as needed.
Acts as management representative to the collective bargaining unit, ensuring that union representatives are promptly informed of relevant departmental developments.
Required Qualifications at this Level
Education/Training
Bachelor's degree in architecture, engineering, business, public administration or related field; Master's degree preferred.
Experience
Eight years of progressive experience in facilities management and administration in a large, complex organization; experience in managing noted functional areas at a University preferred.
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.