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COORD, VOLUNTEER SVCS
Job Title: COORD, VOLUNTEER SVCS
Job Code: 4558
FLSA: N
Job Level: E1
Revised Date: 06/01/2018
Supervisory Responsibility: No
General Description of the Job Class
Coordinate volunteer activities; provide assistance with the psychosocial needs of patients and their families during visits to the clinics
Duties and Responsibilities of this Level
Coordinate a variety of volunteer activities in the specific clinic or program; assist patients and their families with personal and social needs, including but not limited to, providing hospitality services, educational and resource information, and referrals to other programs and other supportive services.
Coordinate the recruitment of volunteers to serve in specific clinic or program; interview, screen and select volunteer staff.
Develop and coordinate a training program for volunteers and operational policies and procedures which adhere to professional and ethical standards; organize and coordinate in-service workshops and other support service activities for volunteers.
Oversee, schedule, and provide feedback to the volunteer staff.
Develop and implement new programs, goals and objectives for patient support services; serve as a liaison to medical staff, Duke Volunteer Services, and other departments. Write volunteer newsletter; manage collection of contributed items.
Represent the clinic/program at various local and state volunteer resource groups, churches and AIDS service organizations.
Coordinate volunteer recognition events Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education
Work requires a bachelor's degree in Psychology, Sociology, Education or a related field.
Experience
Work requires one year experience in either counseling, teaching or volunteer services or a related field. A master's degree in Psychology, Social Work, Counseling or a related field may substitute for the required experience.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Degrees, Licensure, and/or Certification
N/A
Knowledge, Skills, and Abilities
INTERVIEWING SKILLS
Distinguishing Characteristics of this Level
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
