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DLNH - NETWORK ADMINISTRATOR

Job Title: DLNH - NETWORK ADMINISTRATOR
Job Code: 5707
FLSA: E
Job Level: G1
Revised Date: 02/24/2025
Supervisory Responsibility:

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General Description of the Job Class

Establishes and maintains network performance by building net configurations and connections; troubleshooting network problems. Under the supervision of the Sr. Network Engineer ensures the connectivity and reliability of hardware, software, and related telecommunications systems. Managed the network file structure and security to include Group Policies (GPO) and security groups as defined by the business objectives. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Performs system admin tasks with respect to server level application support, specifically as it relates to security, such as Windows Patch management. Acquires and maintains the necessary application system knowledge and organizational business process understanding to adequately support the overall network infrastructure (WAN/LAN). A wide degree of creativity and latitude is expected.

Duties and Responsibilities of this Level

Required Qualifications at this Level

Education

University degree in computer science or electrical engineering and/or 4 years equivalent work experience.

Experience

Proven experience and success with LAN, WAN, WLAN, WWAN, and Datacenter, design, implementation, maintenance, and troubleshooting. Proven experience with network capacity planning, network security principles, monitoring, quick analysis of data to drive problem resolution, and general network management best practices.

Degrees, Licensure, and/or Certification

Certifications in specific networking technologies: CCNA "Cisco Certified Network Associate" is preferred.

Knowledge, Skills, and Abilities

Distinguishing Characteristics of this Level


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.


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Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.