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SUPERVISOR, TECHNICAL SERVICES

Job Title: SUPERVISOR, TECHNICAL SERVICES
Job Code: 0023
FLSA: N
Job Level: 09
Revised Date: 06/24/1997
Job Family: JF 16

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Occupational Summary

Supervise, coordinate and participate in the delivery of audiovisual services to ensure design and production of quality services for the Duke University community and outside non-profit organizations.

Work Performed

Supervise and coordinate the business and operational aspects of audiovisual service delivery to ensure effective administration of fiscal, personnel and operational procedures.

Analyze and discuss program content, structure, scheduling and cost estimation with clients to determine type of media support needed.

Schedule audiovisual equipment to include sound, lighting, and/or other equipment and necessary labor; maintain calendar of scheduled uses for equipment; ensure that simultaneous events are supported with adequate equipment and labor resources.

Accept requests directly from event sponsors or from Special Events Services office; discuss requirements with sponsors, provide advice and assistance in selecting correct equipment. Work with clients during pre-production planning as a consultant on various aspects of production; supervise, coordinate, and participate in the actual production of programs; supervise and/or participate in the post-production and completion stages.

Maintain top professional proficiency in the operation of all equipment asso-ciated with effects and editing; troubleshoot equipment problems and perform minor maintenance; refer major repairs to outside repair shop; ensure that these are completed, returned, and properly billed. Maintain inventory of required supplies and equipment; evaluate new media equipment and techniques for application at Duke University; recommend purchase of new equipment and supplies; diagnose malfunctions; calibrate and make minor repairs to video, recording and related equipment; dispose of obsolete equipment as appropriate.

Act as campus resource person for inquiries regarding audiovisual equipment purchases and technological developments.

Monitor status of all ongoing projects and ensure optimal use of available equipment and materials, compliance with stated deadlines, and adherence to established quality standards; train and supervise pool of student and part-time technicians and determine optimal utilization based on work load, financial, and skill level considerations.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level

Education/Training

Work requires the ability to perform a variety of technical tasks associated with the delivery of audio and video services as well as the ability to analyze program content and project costs, normally acquired through a college education in a media production area.

Experience

Work generally requires one year of experience in a theater recording studio or audiovisual production environment to become familiar with the administration of fiscal, personnel and operational procedures necessary to coordinate the business and operational aspects of audio and video service delivery. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills

N/A


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.


Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.