Duke University Job Descriptions
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CLERK, SENIOR
Job Title: CLERK, SENIOR
Job Code: 0124
FLSA: N
Job Level: 08
Revised Date: 03/11/2024
Job Family: JF 03
Occupational Summary
Perform varied clerical duties of a complex and technical nature in support of general and special office activities to relieve supervisor of clerical and routine responsibilities and to maintain an efficient and effective operation.
Work Performed
Screen, sort and distribute incoming and outgoing mail and documents; respond to or process mail or documents independently in accordance with departmental procedures.
Set up and maintain varied computerized or manual files of records, reports and correspondence required for reference and efficient operation; maintain logs and records; compile and summarize lists and/or other information for regular or special reports from a variety of sources.
Review, verify and evaluate various records and reports in accordance with procedures; identify and resolve discrepancies, contacting appropriate source of information; maintain various accounting and budgetary records; review and reconcile transactions and initiate accounting documents in accordance with standard procedure. Prepare and/or compose routine and general correspondence in accordance with established procedures.
Type letters, forms, reports, records, and other related materials from rough drafts and corrected copy, ensuring correctness in format, spelling and grammar.
Answer telephone, take messages, screen calls and reply to questions in accordance with general instructions and office procedures and policies; transmit instructions and/or information to and from personnel; serve as office receptionist; greet, screen and direct callers to appropriate personnel.
Schedule or arrange activities effectively; make and confirm travel arrangements as necessary.
Make work assignments, review work and assist in the training of lower level employees.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires knowledge of basic grammar, mathematical and clerical principles normally acquired through a high school education.
Experience
Work requires one years of related clerical/office support experience to become familiar with accepted office organization, accounting and communications practices.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
